Dalaney Kfk
map-marker Woburn, Massachusetts

Do NOT sign a loan from Institutional Student Finance Corp

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My son signed loan papers from Institutional Student Finance Corp. when PORTER AND CHESTER INSTITUTE advisors put them in front of him to get a loan for the school.

The page with the finance info "got lost" and years later has never been found. It took me two years to find out the interest rate was 13.99%. Even though their name is Institutional Student Finance Corp they do not write student loans, so they can charge whatever interest rates they want. (Loan Sharking?) We paid extra to get rid of the loan ...

and they stopped sending bills!!!

Because we were paying online, without seeing a bill, we did not realize we were being charged $200 a month for interest on a $332.88 bill. When I finally found a number to call and question the charge I got "oops, must be a hiccup in the system" Any school that would place students with this company is not a school anyone should be in.

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Cons:
  • Accounting knowledge
  • Customer service
Reason of review:
Problems with payment
9 comments
Johnmark Yxf

I need that number I went to porter and cheater and they stuck me with this same issue. I also had more baggage on top like them losing there accreditation in mass and I am unable to get my nursing license in the state I live (MA)

Guest

What is the phone number?

Guest

Sadly, the school is ran by Institutional Student Finance Corps. I went to the Rocky Hill campus and the ISFC offices were right above the school.

Guest
reply icon Replying to comment of Guest-1063216

I cannot believe the scruples of these ISFC people! How many more are they going to hurt?!

File a complaint with the Department of Consumer Protection and the Consumer Financial Protection Bureau, regarding yourmonetary losses and their deceptive practices. Reference Thoma Bravo and ISFC and Porter and Chester. They make it all confusing so that consumers cannot properly identify the business name, personnel, or address. In other words, they try to make you feel *** for not knowing, when, in fact you are doing YOUR due diligence!

I swear these sharks have some role in the retail industry. Write to one or both of the U.S.

Senators for CT. They are looking for feedback regarding manufacturing and other employment issues in our State.

Guest

I have the same problem with Institutional Student Finance Corp. However I think that ISFC is actually run by Porter & Chester.

The Institutional Student Finance Corp. and Porter & Chester Rocky Hill, CT have the same address of 30 Waterchase Drive.

Guest
reply icon Replying to comment of Guest-998184

how did u resolve this issue. ive been paying my isfc for over a year and a half.

ive never been sent anything, theres no website, and its not listed with the bbb. i left messages and am still waiting to hear back.

ive never received a statement or bill bcuz they take it from my acct. automatically.

Guest
reply icon Replying to comment of Guest-1002927

Start with 855-219-****. Ask for the # for ISFC.

Ask them for a student financial summary. Look it over carefully. I am sure you will find errors in the interest charged to you. Do this EVERY month.

We finally took out a different loan thru a bank and paid off ISFC. I did talk to the Atty General's office in CT.

They are reviewing ISFC as we speak. Seems that ISFC has some shady business people/practices going on.

Guest
reply icon Replying to comment of Guest-1002936

As of October 2015, all proprietary schools will be required to report executive salaries and student success rates. These are two concepts that this writer consistently asked the porter and chester admissions, supervisory, and director personnel.

For some reason they thought I wanted "personal information about other students". In the long run, I found out that the default rate on student loans was close to 90%! Why? For several reasons.

First, employers require two to five years of consecutive, paid employment in the field of practice, and the "externship" is regarded as part of the "education". I pressed the placement people to "explain the database of employers". It doesn't exist. Most positions are per diem and pay about ten to twelve per hour, no paid benefits (i.e.

no stipends for uniforms, no sick or vacation time, you pay full premium for health, vision, dental). They also have been using people as decoys by placing their "best students" in the "most challenging positions". Okay? No.

According to their placement "specialist" these "businesses" have "a way of finding problems with students". And the conditions are consistently unreasonable for the students (very low pay, terrible management of the premises, unsanitary conditions, unsafe environment, equipment that doesnt ?function properly, bias and criticism). Management targets the new employee within a few days, and expects the new hiree to "hit the ground running" and run the place. Deplorable!

Unfair! So this new reporting requires proprietary "schools" to compile proof that student groups (again, NOT targeting students) in their training programs are achieving consistent "gainful employment." Part of being gainfully employed means the students are earning twenty percent above the cost of the total amount borrowed (that would be us dept of edu loans plus any/all "other" loans, including interest. This is written in hope that the cunning lies and coercive tactics by porter and chester will stop. To all potential students, stand your ground.

Demand these answers from the sales people. If they try the whine tactic ("oh, no, wwwhhhyyyyy?") or try to get chummy, walk out.

No means no. Don't fall for it.

Guest
reply icon Replying to comment of Guest-1002936

Inst. Student Finance Corporation double billed me several times, and almost got away with it.

I may have a disability, but I am sharp. My conscience and morals are intact. I took a risk. They took advantage.

ISFC "had to be paid" by automatic debit. They simultaneously mailed collection letters demanding payment and threatening collection activities. They called every day, every hour, all day. I got a few hundred back because I caught them within 90 days.

Wait til you hear what they did next. First they changed the phone number, then they changed their "business name". They buried my money in some investment scheme, and told me to call yet another entity. Another "online medical college" in the mid-west USA that wanted to enroll me in "a program"!

So my first instinct, where I doubted the validity of porter and chester's tactics, was correct! They misrepresented just about everything. All those seemingly cheerful friendly people in the front offices who say they want to "help" you? They dont care.

It's false advertising. Unfair trade practices. Coersion.

Intentional infliction of emotional distress. Rack--------!

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Anonymous
map-marker Chicopee, Massachusetts

Attendance policy

The attendance policy there is absolutely ridiculous. If you are even one minute late they deduct the first half hour.

They take a half hour away from you for being 1 minute late. If you miss 2 days, let's say for being sick and you can not prove you were sick than you get a letter stating that you could be kicked out of school. A majority of the time when you reappeal it is denied and they kick you out anyways, this school is over priced, they give you *** equipment that breaks and you can not even hear out of, for 21,000 I'd say the students deserve a little break , especially ones with kids.

I can not wait to graduate so that I can tell everyone I know not to go to Porter and Chester, the only good experience I had here was meeting incredible people and my instructor. That's the only thing that made it worth it.

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Pros:
  • Always something new
  • Fellow classmates
  • Instructors
Cons:
  • Over priced
  • Private loans
  • Location
1 comment
Guest

I'm sure, since it's been 2yrs, that the attendance policy is aligned with what an employer expects. As described in orientation.

I have 5 kids and make it to class in plenty of time while working two jobs.

Anonymous
map-marker Springfield, Massachusetts

Porter And Chester Institute - Program Review from Springfield, Massachusetts

worst school you could possibly imagine so many flaws waste of time and they do not even help you with anything after you graduate they do not return phone calls this place should really be shut down and all the money paid and all the loans taken out should be awarded back to all previous and attending students and i did graduate and 2 months before i graduated they were already asking for their money back lmao pathethic so called school that will make your future better you mean RUIN YOUR LIFE
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Loss:
$12000
Reason of review:
ALL
1 comment
Guest

I could not agree more. Still paying this student loan after more than 20 years. What a Ripoff !!

Anonymous
map-marker New York, New York

Porter And Chester Institute Practical Nursing Program Review

Tollensc comment about LPN course
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Anonymous
map-marker Tlalnepantla, Morelos

Anyone home?

They don't return phone calls or offer and support to customers. We have called over 10X over a 5 day period and no return call. Is there anyone there?

This information needed is time sensitive and involves a significant amount of money. The message have been detailed specific and some response is needed. They are solely focused on new potential students and don't seem to offer any support to former students.

There is no directory of services on line. Appear many dissatisfied employees and students.

This is a very important matter and short of showing up there in person I am at a loss to resolve my issue.

I assume they are simply not competent.

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Reason of review:
Poor customer service
Anonymous
map-marker Guilford, Connecticut

Review in Colleges and Universities category from Guilford, Connecticut

The absolute worst *** school ever. WASTE OF TIME AND MONEY!!!!!!!!!!!!!! This school is such a terrible place they LIE ABOUT EVERYTHING . Seriously the absolute worst place I've ever attended they completely ruined my life and time and now I'll be paying loans back forever. I will do anything in my power to SHUT THIS SCHOOL DOWN!
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Reason of review:
Bad quality
2 comments
Guest

Totally agree, was in the LPN program and don't understand how they get away with babysitting in a daycare center be part of clinical. Most of teachers, including the director of class 2009 for LPN program were horrible.

Watertown Campus. They are surely liars and very sneaky! They ask past students on what is the main focus n skills out in nursing field, when they're supposed to be nurses. Your best bet would be taking classes at a community college, might take a little longer, but the education cannot be compared to the one given in this place.

The instructors they hire do not qualify as teachers. Their license gets them the job, but have no experience in teaching. Can say this as a fact and not a made up story. One of my instructors who quit in the middle of course was my supervisor at a well known assisted living community in Waterbury, CT, and she was not able to teach the math, which many students were having difficulty in.

Not to mention when we got to clinical, she was clueless when it came to wound dressing. Anyone with experience would look at her and wonder if she was actually an RN. Please take the long road, it is cheaper, better, and you'll receive an education that could never be compared to a fast paced program. Their main focus is money.

They need a percentage of passing, so if the entire class is doing horribly, most likely they will do everything possible to keep those students in and then pray to God that they pass the board. Our class was lucky enough that everyone passed the boards. But trust me when I tell you this program will be a waste of ur time. If u think I'm kidding, after ur done with LPN, go for the RN and take it in a community college.

Guaranteed you will be mad as ***. These people cover for each other. My class had a few racial issue as well, and it was all covered up. Don't you know that the next class was all blacks, I don't think there was not even one white person in that class.

Technical schools are great for medical assistant, auto, etc. Nursing is a very well respected field; you will NOT get what you need from this school.

Sitting in a day care and watching women give birth, and looking at cute babies through a window is not clinical. Run while you can!

Guest
reply icon Replying to comment of Guest-1089784

There she goes again. The "I-can-do-no-wrong attitude." For-profit schools seem to have a knack for ripping off everybody.

STOP DIMINISHING the tradesmen and women by brushing them off! Medical secretaries, adminitrative assistants, paralegals, electricians, automotive technicians, etc., are ALSO "respected fields". People who wish to purse these "fields" ALSO deserve a good quality education and fair treatment at a manageable cost. These are good people who do all the background work you are "too busy" -- or "think you're too important" -- to do.

In fact many people who have earned bachelor's degrees work in clerical roles or skilled trades because--let's face it--not everybody can earn a living solely as a writer, docent, artiste, or dance instructor. They play integral roles in all legitimate businesses and healthcare industries, and should receive gainful salaries and benefits. Think about THAT the next time the Unit Secretary in the Hospital where you work gives you the phone message from the AutoTecnician: Your expensive sports car -- the one you bought with your seventy-thousand-dollar-per-year nursing salary -- needs a new muffler. In the mean time, Ms.

P, a young-ish high-end adminitrative assistant for a private business is a patient on the Unit. She nearly died because of medical negligence, mis-management of medications and "lab errors", and her situation is NOT HER FAULT. She just got back from dialysis and needs a shower, more blood-tests, and her dinner warmed in the microwave.

The EIGHTY-THOUSAND-dollars SHE has paid the Hospital for the past FIVE WEEKS will cover your salary, the cost of your house, your food, your clothes, your flashy sports car, AND your malpractice insurance premium for the next several years! Like it or not, YOU WILL TREAT HER WITH RESPECT.

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Cherl Ovt

Unprofessional, Waste of money and time

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I attended Porter & Chester in Rocky Hill, CT for a year. Paying so me of it with a loan from the Institutional Student Finance Corp. Which I very much regret. The Institutional Student Finance Corp run their company like loan sharks. This school also charges you much more than what you get out of it. If you're doing research before you attend this school. Please, do yourself a favor and stay far away from Porter & Chester and Institutional Student Finance Corp. They will *** over faster than you realize. The higher ups in this school only care about robbing you of your financial aid that you could use to attend a real college or university.
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Cons:
  • Over priced
  • Private student loans
  • Accounting knowledge
Reason of review:
Not as described/ advertised
1 comment
Guest

And they rob you of everything else, too, like your personal interests and self esteem. The name Porter and Chester is owned by an investment company.

Seems their operation runs on a deceitful concept of sign, cheat, abuse, marketing. S.C.A.M.!

Anonymous
map-marker Hartford, Connecticut

Porter And Chester Institute Financial Aid Review from Hartford, Connecticut

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I was a student at porter and chester for 10 months they kicked me out within 1 week of my last symesterm. During me attending I had 3 teachers 3 different ways to learn how class was supposed to go as well as the school changed the rules every symester. When I went thru financial aid I was told one thing when I actually attended class it was another I regret going there a waste of time I should of gone to Lincoln Tec
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Reason of review:
Poor customer service
1 comment
Guest

Is this the rocky hill campus? Sounds like it.

Anonymous
map-marker Chicopee, Massachusetts

Horrible Experience Discouraging

I was trying to get an education to be able to better provide for my family. The teachers were very judgemental and not encouraging at all.

I am an overweight women, learning disabled, and not very confident. On my second day of class the teacher (Linda Coral, Cathleen Aneno) accused be of being drunk. I told them that I do not drink or do drugs and if they wanted to call the police I would take a breathalyzer. I was so shocked and upset by their accusations that I left and never went back.

They should be ashamed for judging me. This has been a horrible experience but I will not give up on myself. My husband is dying and I need to have the skills to be able to take care of my daughter and father whom I support. It is sad to think that there are teachers like this out there.

They should be encouraging people that want to improve their lives not insulting and discouraging them.

Thank God for Karma.

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Reason of review:
Bad quality
Jeffifer Muo
map-marker Westborough, Massachusetts

Screwed me big time

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went there for MA classes. When given the tour originally, they told me they would pay for the state exam at the end. Found out they weren't going to a month before graduating, 5 of us even confronted the tour guide (financial aid rep, whatever). She said she never said that. Flat out lie. Now I come to find out years later that they took out student loans way above what was to be covered, between my pell grant which cover almost half, and the 3 years of payments made to them, they're now telling me I owe over 12 grand in student loans?!?!?!?!!? WTF? thanks for screwing over a hard working single mother. They should be ashamed and I am now looking into legal action. Don't ever step foot in their doors.
View full review
Loss:
$12634
Reason of review:
Problems with payment

Preferred solution: Let the company propose a solution

1 comment
Guest

im actually in the exact same boat. did u do the isfc?

its an absolute joke. ive been paying 148.00 a month for four years on a 3,000 loan, and i still owe 6,000. yep. i called them on it last year and demanded them investigate and filed with the "supervisor" and never heard back.

i finally just stopped payment today and am going to print out all these complaints for court. ive never heard back from them, ever. never received paperwork, a phone call, an email..etc.

such a rip off..wanna do something..not sure where to start. im a single mother too..ugh

Anonymous
map-marker New York, New York

Porter And Chester Institute - Program Review from New York, New York

Not a legitimate "education", as to "medical assistant program." People cheated, girls were loud and aggressive, and horsed around with equipment and needles, there was frequent yelling and foul language, "teachers" changed grades on a whim so they wouldn't have to deal with extra help. We sat at tables and read from books like elementary school, and had to spend extra money on craft supplies every month for elaborate projects that ended up in the trash. I was teased and berated by a couple of snarky brats for three months. I did nothing to those people. I tried every option to withdraw according to their policies, but the director threatened to "sue me" for the repayment, and a "teacher" threatened to "send her husband after me". The administration wouldnt return my phone calls.They took thousands that I paid and buried it. I am not exaggerating. I tried to get away from them but they coerced me with lies--two teachers there told me "it's just a game." Not even my bank's Fraud Department could find my thousands, because Porter 'n' Chester corporate people wouldn't respond! They're really not a school. They're an investment Ponzi Scheme! A dangerous one!
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Reason of review:
Poor customer service
4 comments
Massie Lqs

Hi Anonymous,

We find your accusations very troubling as they do not reflect the professional and educational environment we work to foster at Porter and Chester Institute. May we ask which campus you attended? We encourage you to speak with your campus director regarding your concerns.

Regards,

The Faculty and Staff of Porter and Chester Institute

Guest
reply icon Replying to comment of Massie Lqs

Really? Is it "professional" to ask a student his/her heritage and whether s/he has a particular illness or condition?

Those are illegal questions. Is it "educational" to tell people "memorize this for the test"? That's teaching by rote, a method used in elementary school to teach basic math and spelling, not "higher education". How would you like it if I pulled your med records (like one of your "teachers" did) and show them to a group of strangers.

That's a HIPAA violation.

Would you like to pay $18,531 and play "toss the ball in the bucket"? Oh, but I have to charge you extra for the ball and bucket.

Guest
reply icon Replying to comment of Guest-956710

I spoke with several advanced practice professionals and showed them the materials you use to "teach" those "medical classes". I also described that joke of a "practicum" you sent me to--insisting it was the only option...Bah.

I read details from my notes to illustrate the exact behaviors and remarks by directors, staff, teachers, students and "practicum" personnel. The people I spoke with offered opinions independently of each other. Each one reacted with disbelief, so I showed them your books, pamphlets, syllabi (or lack thereof), emails (complete with syntax, grammar, usage and spelling errors), powerpoints, my notes...and what I recorded. You people -- I wisely suspect-- make plans and cooperate with with your "favored" students and personnel.

It is illegal to covertly go around "warning people" about an individual. So how do you justify the fact that more than one of your instructors and their cohorts illegally targeted someone and got into places they went--even where they live-- by infiltrating the facilities and businesses in the communities around your campus. That's no sage. It's underhanded and *** You said and did terrible things...

very hurtful. Foster's an illegal activity (which is why nobody seems to be able to tell me what you did with all that "tuition" I paid). And at some point you gave or took info and benefits in communication with my family. I simply recorded a few things, mostly because I couldn't believe that anybody would actually behave like you all do.

And I am glad I did that. I am an A and B grade student in every respect (not just at your "place") and I have good values. I didnt argue with anybody, even those immature rude girls who humiliated me every day. I had no attendance issues, all work was neat and on time, no attitude problem, I paid every payment (from my personal savings) on time.

I sat there quietly every day and took it AAAAALLLLLLL in. And those advanced practice professionals I consulted now confirm that I am "very observant", "very kind", "insightful", "smart" and "TRUSTWORTHY". And that will always be for MY BENEFIT, not yours. I was "on to you" the day four of your medical students smoked pot or ate or swallowed some substance during break and came back all giddy and wild-eyed...

I reported it and was told to "shush"...they were allowed to stay in the class. About six weeks later your "education director and supervisor" stood up in front of the group and said "we have a problem with accreditations...we think we do everything correctly...majority of students are defaulting...there must be something wrong with the students...tell us right now ...if anyone has ___medical history or comes from ____ ..". And then you implemented that bogus online school/platform that your own instructors couldn't follow, and every student in the place screamed about (and no I was not one of them). That person apparently was promoted to campus director.

So no, I won't tell you "where" and cannot talk to the "campus director." If this is "troubling" to you, Mr. CEO and Company, how do you think I feel? I tried to voice my concerns the "adult way", and ya'll wouln't respond. So maybe there really are "bad people who work in medicine these days"....liars, cheaters who use a FAKE NAME...and when they get "found out" they TRY TO INTIMIDATE anyone who "gets in the way".

Thank God I am not one of those. But such a loss because, as I am told, I would be "one of the better people." And you let my family be. We've been victimized enough by schemers.

We're not "sacrificial anything". And if whoever wrote that -- ahem -- media is proud to say they would "take advantage" of that you're ....

Guest
reply icon Replying to comment of Massie Lqs

Anonymous has made some good points, there Mr. CEO.

Were you aware that your instructors told the group "this is work, I'm your boss"? Which is an incredibly *** thing to say, because the "employees" are "students" who pay "tuition". You have managers who talk like that to "employees" and you're looking at heaps of trouble. It's very scary.

Instructors and students who threaten to harm, humiliate, and exploit people like that do serious damage. Obviously.

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Anonymous

School sucks

when you first go check it out they greet you nicely. they promise to give you all the help what a lie.

they don't help you find your resume find a job anything like that. the instructor focuses more on the customers bringing in their cars and money. all ready complained and they got rid of one of the instructor because they said their budget is low at the moment. so we have one teacher who rushes through the power points and only helps out students he likes which is only like 2.

when your in the shop you have to wait too long in between to borrow a tool because its locked. he also takes his time and doesnt put in enthusiasm if your not his favorite ***.

all he says go check all that i didnt pay for this so i can sit on computer looking up stuff all day. worst school ever dont sign your life away lol..im serious

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Reason of review:
Bad quality
2 comments
Guest

Have some stones and put your name on this you'll find out your attendance sucks and your on academic probation. You get out of the school what you put in.

Massie Lqs

Hi Anonymous,

We’re disappointed to read your review as it does not reflect the educational environment we strive to create and we encourage you to reach out to your campus directly regarding your concerns. While we do think that customer service, lectures and computer work are all important parts of our automotive program we want to make sure you’re receiving the support and education that all of our students are entitled to. We hope that you will take some time to speak with us regarding your experiences so that we can make any necessary changes to improve Porter and Chester Institute for our whole community.

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Anonymous
map-marker Fort Lauderdale, Florida

Porter And Chester Institute - Automotive Training Review from Fort Lauderdale, Florida

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I'm in the porter and Chester brandford automotive class it's a joke he just reads a PowerPoint and only helps people he likes favoritism I'm gonna finish the year but do not recommend it's a joke go spend ur money somewhere else do not recommend porter and Chester in branford at least automotive class

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Reason of review:
Bad quality
2 comments
Massie Lqs

Hi Anonymous,

Class lectures and Power Point presentations, while not always as exciting as working in the shop, are very important aspects of our automotive program. However, we do encourage you to speak with the staff at our Branford Campus regarding your concerns so that we might address them directly and make any appropriate changes. We want you to get the most out of your education at Porter and Chester Institute.

Guest

If i knew you i would of told you thta all they want is your money that's y i didnt go on the other hand lincoln tech is a good school i dont recommend porter and chester its a scam and there teaching method sucks i heard they just read a power point in lincoln tech they do more than that and the teachers actually try to help you there not no lazy bums

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Anonymous
map-marker Atlanta, Georgia

Porter And Chester Institute - Program Review from Atlanta, Georgia

I was a former Porter and Chester Institute student back in 2009 in Massachusetts, the teachers there were amazing, I loved them, their form of teaching was pretty good, BUT the financial office personnel were BIG jerks. To get into the program I had to take out TWO student loan because my financial aid didnt cover the full balance, the program at that time was around $16,000. Long story short I was a month shy from graduating as a Medical assistants and these people kicked me out of the school, well better said " I couldnt sit in class" because I didnt make a payment of $365. Keep in mind at this time I was going to school Full time, I also had a job full time but had to leave it because school and work hours werent working together, on top of that I have two daughter which at that time my oldest was 3 yrs old and I had a newborn, and I had child and home expenses which I had to keep up with. These people didnt want to work anything out with me and all they told me was "well borrow the money from somebody." Which of course who the heck is going to let me borrow $365, and how Im going to pay that money back. Anyways now forwards 6 yrs down the road I'm stuck paying for a program I COULDN'T finish, my credit is bombed, my financial aid is on default, now my taxes are being taken away plus 15% of my paycheck, this is a nightmare to me, a Really big one. If anybody is thinking about going to PCI please think twice, dont do it, you are better of going to college and getting a associates in medical assistant, you will have more chances of getting a job you love and get paid more...... PS.. a lot of job site doesn't hire Porter and Chester students because they prefer students who have a college degree in Medical Assistant. I know my sister in law was told that by a job site personnel.
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Reason of review:
Problems with payment
Madelene Bal
map-marker Woburn, Massachusetts

I was an instructor and the students get ripped off .

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I was an instructor for Porter Chester for two years at the woburn campus and the head of the automotive dept got arrested 2 times for beating his wife. Other teachers would actually smoke marijuana before they taught classes. One car caught on fire in the shop and when I refused to have my students work on it, I was disciplined. Very dangerous place. The students got little to no personal attention working on their projects because the instructors had 15 people to teach in the shop at the same time. Honesty is not their best policy. They lie to their students telling them they will make crazy money when they get out because the students are upset they have to pay 30K a year for an 18 month program. I was an instructor that didn't lie. I was there for two years and they fired me after they made me sign a document about disciplinary action written by the dept head who abused his wife and told me I was doing good at the school for "keeping my mouth shut". I tried to the best of my ability to school these students who were hostile and upset because the corporation gave them limited resources and only one instructor in the shop. Those of you who are reading this know who I am. To *** with PC inst., They are scammers and a class action lawsuit should be brought forth on behalf of the students and instructors who have been wronged.
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Reason of review:
Not as described/ advertised

Preferred solution: class action lawsuit to compensate students for false representation.

1 comment
Guest

Right on.

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